“Civilization advances by extending the number of important operations which we can perform without thinking of them.” – Alfred North Whitehead. We have indeed come a long way from the times of Edison and Graham Bell, who started the revolution of making the world a small place. If not for them, you would still be [...]
Posts Tagged ‘Technology’
Legacy Vs State-of-the-art
September 29th, 2011 
Saurav Samanta 
Posted in Technology 
Tags: bpo, Business Processes, Cloud Based Technologies, CRM Software, IT operations, SOA, Technology 
1 Comment »Technology for Inclusive growth!
December 1st, 2010 Naveen Recently I came across a few innovative solution requirements, and no they weren’t some high tech enterprise with loads of funds in the kitty that was seeking something outlandish to provide to its customers. The requirements came from a very non-descript agencies working in an even more remote and unheard of districts in the Indian [...]
The Automation Black Hole
January 8th, 2010 Naveen Automation has become the buzzword all around. Every business entity is looking at automation as their sure shot way to success. Wherever you go whatever you do everybody believes in the word Automation, but falls trap to the fallacies associated with it. Let me explain it further by an example – Recently I met one [...]
Another Year is mine; Yes we have ushered in 2009
January 2nd, 2009 Shashank Shalabh Celebrations are still in full flow and the ‘hang’ does not seem to get ‘over’. We celebrated the arrival of the New Year with ale and the music of the Beatles, Rolling Stones and of course Wham (Remember ‘Last Christmas’). I am sure most of us would have taken some New Year Resolutions (do I [...]
The Indian BPO Industry: an overview
December 19th, 2008 Shashank Shalabh Contrary to the popular notion that the BPO Industry (popularly referred to as the Call Centre Industry) is reeling under the effects of high attrition rate, economic slowdown, and a number of other economic jargon (which often I fail to decipher), statistics shows that the Indian BPO Industry is all set to boom incredibly in [...]
