Posts Tagged ‘hosted dialer’

Judging Product Anusandhan Pratiyogitya

I would like to share my first experience as a “Judge”. The opportunity came by as our RnD team was preparing an intra-department competition they call – Product Anusandhan Pratiyogitya. Kshiti’s thoughts pro-ceasing: A quick picture develops in my mind of a technical gyan session which can never be of interest to a marketing & [...]

Outbound for dummies – The technology nitty-gritty

Most of us (in the Contact Center industry that is) are aware of what the dialer technology is about. Dialer simply does the dirty work for us – eliminate the busy numbers, answering machines, FAX tones and connect us to the live callers only. But it is easy to get lost in that technology jargon [...]