It’s a beautiful evening in one of the most fabulous and extravagant hotels of SINGAPORE “Raffles”. Seating on table no. 15, I was praying all the while with my fingers crossed “Please GOD this award has to be for us”. “BEST VENDOR CATEGORY @ 1st Asia Communication Awards”. This all began around 2 months back, [...]
Posts Tagged ‘Dialer’
An Evening in Singapore
July 1st, 2011 
Puneet Sharma 
Posted in Technology 
Tags: Ameyo, Call Center Operations, call center software, Dialer, Drishti, Telecom 
No Comments »Technology as an enabler for NGOs to survive in corporate business environment
November 10th, 2010 Girisha R NGO’s today are like corporates – they operate like them and they should keep on doing so to not just survive but beat the prevalent competition. About NGO’s and History: The conventional definition of an NGO says that NGOs or Non-governmental organizations are private organizations that pursue activities to relieve suffering, promote the interests of [...]
Posted in Technology Tags: Ameyo, bpo, Dialer, Fund Raising Campaigns, IVR, Market Awareness Campaigns, NGOs Today, Technology for NGO 12 Comments »Outbound for dummies – The technology nitty-gritty
February 14th, 2009 Ankur Sharma Most of us (in the Contact Center industry that is) are aware of what the dialer technology is about. Dialer simply does the dirty work for us – eliminate the busy numbers, answering machines, FAX tones and connect us to the live callers only. But it is easy to get lost in that technology jargon [...]
