One sure shot way of retaining customers, and simultaneously acquiring new ones, is to implement intelligent processes with the help of the most agile, adaptable technology. Contact Centers must invest in automating 80% of the tasks manually executed, speeding up resolutions, closing more sales, and enhancing customer experiences. The right technology can boost productivity and enable structured growth.
Posts Tagged ‘communication applications’
The right technology for customer facing organizations
June 3rd, 2010 
Kshiti Garg 
Posted in Call Center Operations, Call Centers, Dialer, Domestic Market, Entreprenuership, Industry News, Outbound Campaigns, SMEs, Technology 
Tags: call center software, communication applications, Communication systems, Communications Technology, Contact Center technology, Hosted Call Center, Indian Product startups, IVR Software, Outbound dialer, predictive dialer, Software as a service, technology innovations 
6 Comments »NASSCOM HR Best Practices Session
February 9th, 2010 Neha Gupta On Jan 29, 2010 a session on “How Leaders Make Change Happen” was held at NASSCOM’s headquarters in New Delhi. Mr. Pradeep Henry, Innovator of a globally-proven method for business process centric software development as well as Consultant and former director at Cognizant started the session with his Presentation on the topic.
Ms. Neeru Goel, Director, [...]
Posted in Call Center Operations, Call Centers, Dialer, Domestic Market, Entreprenuership, Events & Conferences, Industry News, Outbound Campaigns, SMEs, SaaS & Hosted, Technology Tags: Ameyo, call center software, communication applications, Drishti, Drishti-Soft, Gaurav Mishra talks, Indian Product startups, Made in India Made for the World, Nasscom Emerge members, nasscom events, social media marketing, tech blogs, technology innovations 2 Comments »NASSCOM Fridays 2.0 sessions….
January 15th, 2010 Kshiti Garg NASSCOM Fridays 2.0 session, Gaurav Mishra’s talk - Made in India Made for the World, leveraging social media as a powerful online marketing tool, great exposure for B2B companies, cost-effective open source development platforms for maximized end user reach
Posted in About Drishti, Call Center Operations, Call Centers, Domestic Market, Entreprenuership, SMEs, Technology Tags: Ameyo, call center software, communication applications, Drishti, Drishti-Soft, Gaurav Mishra talks, Indian Product startups, Made in India Made for the World, Nasscom Emerge members, nasscom events, social media marketing, tech blogs, technology innovations No Comments »
