I would like to share my first experience as a “Judge”. The opportunity came by as our RnD team was preparing an intra-department competition they call – Product Anusandhan Pratiyogitya. Kshiti’s thoughts pro-ceasing: A quick picture develops in my mind of a technical gyan session which can never be of interest to a marketing & [...]
Posts Tagged ‘communication applications’
The right technology for customer facing organizations
June 3rd, 2010
Kshiti Garg One sure shot way of retaining customers, and simultaneously acquiring new ones, is to implement intelligent processes with the help of the most agile, adaptable technology. Contact Centers must invest in automating 80% of the tasks manually executed, speeding up resolutions, closing more sales, and enhancing customer experiences. The right technology can boost productivity and enable structured growth.

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