Posts Tagged ‘call center technology’

Judging Product Anusandhan Pratiyogitya

I would like to share my first experience as a “Judge”. The opportunity came by as our RnD team was preparing an intra-department competition they call – Product Anusandhan Pratiyogitya. Kshiti’s thoughts pro-ceasing: A quick picture develops in my mind of a technical gyan session which can never be of interest to a marketing & [...]

My journey into the world of call center technology

Every job is special to every one for various reasons. In a way, DRISHTI is very special to me as it is my first job. Once I completed my MBA degree it was Drishti who took me aboard. It has been 6 months of association with Drishti and the experience gathered is the start of [...]

Whitepaper: Increasing profitability in the domestic call center

The Indian domestic call center industry is on an all time high. The boom has seen the entry of many small to mid size players entering this industry. But it is a continuous struggle for these smaller players as they are competing with the well established cash rich biggies of the industry. They have to [...]