It’s a beautiful evening in one of the most fabulous and extravagant hotels of SINGAPORE “Raffles”. Seating on table no. 15, I was praying all the while with my fingers crossed “Please GOD this award has to be for us”. “BEST VENDOR CATEGORY @ 1st Asia Communication Awards”. This all began around 2 months back, [...]
Posts Tagged ‘call center software’
An Evening in Singapore
July 1st, 2011 
Puneet Sharma 
Posted in Technology 
Tags: Ameyo, Call Center Operations, call center software, Dialer, Drishti, Telecom 
No Comments »Judging Product Anusandhan Pratiyogitya
March 24th, 2011 Kshiti Garg I would like to share my first experience as a “Judge”. The opportunity came by as our RnD team was preparing an intra-department competition they call – Product Anusandhan Pratiyogitya. Kshiti’s thoughts pro-ceasing: A quick picture develops in my mind of a technical gyan session which can never be of interest to a marketing & [...]
Posted in About Drishti, Making Great Products Tags: Ameyo call center software, Ameyo IPCC, call center software, call center technology, cloud call center solution, communication applications, Drishti, Drishti RnD team Dwitiya Product Anusandhan Pratiyogita, hosted call center solutions, hosted dialer, innovative technology for Call centers, product development team at Drishti, RnD team Drishti, software product development, Team Event Drishti, UC solutions, Unified communications, WFM, WFM solutions, workforce management No Comments »The right technology for customer facing organizations
June 3rd, 2010 Kshiti Garg One sure shot way of retaining customers, and simultaneously acquiring new ones, is to implement intelligent processes with the help of the most agile, adaptable technology. Contact Centers must invest in automating 80% of the tasks manually executed, speeding up resolutions, closing more sales, and enhancing customer experiences. The right technology can boost productivity and enable structured growth.
Posted in Technology Tags: call center software, communication applications, Communication systems, Communications Technology, Contact Center technology, Hosted Call Center, Indian Product startups, IVR Software, Outbound dialer, predictive dialer, Software as a service, technology innovations 44 Comments »My Recent visit to Bangladesh…
February 15th, 2010 Ishdeep Singh It was indeed a pleasure meeting a few of you all… Just to give you a heads up, Drishti is a leader in the SMB segment. Its cutting-edge solutions have further gained wide presence across the Philippines and Middle East as recognized by the three awards (2008 IP Contact Center Technology Award, ContactCenterWorld.com Member’s Choice [...]
Posted in Technology Tags: call center software, Communications Technology, IVR Software, predictive dialer 2 Comments »NASSCOM HR Best Practices Session
February 9th, 2010 Neha Gupta On Jan 29, 2010 a session on “How Leaders Make Change Happen” was held at NASSCOM’s headquarters in New Delhi. Mr. Pradeep Henry, Innovator of a globally-proven method for business process centric software development as well as Consultant and former director at Cognizant started the session with his Presentation on the topic. Ms. Neeru Goel, [...]
Posted in Events & Conferences, Technology Tags: Ameyo, call center software, communication applications, Drishti, Drishti-Soft, Gaurav Mishra talks, Indian Product startups, Made in India Made for the World, Nasscom Emerge members, nasscom events, social media marketing, tech blogs, technology innovations 3 Comments »NASSCOM Fridays 2.0 sessions….
January 15th, 2010 Kshiti Garg NASSCOM Fridays 2.0 session, Gaurav Mishra’s talk – Made in India Made for the World, leveraging social media as a powerful online marketing tool, great exposure for B2B companies, cost-effective open source development platforms for maximized end user reach
Posted in About Drishti, Technology Tags: Ameyo, call center software, communication applications, Drishti, Drishti-Soft, Gaurav Mishra talks, Indian Product startups, Made in India Made for the World, Nasscom Emerge members, nasscom events, social media marketing, tech blogs, technology innovations 2 Comments »
