It’s a beautiful evening in one of the most fabulous and extravagant hotels of SINGAPORE “Raffles”. Seating on table no. 15, I was praying all the while with my fingers crossed “Please GOD this award has to be for us”. “BEST VENDOR CATEGORY @ 1st Asia Communication Awards”. This all began around 2 months back, [...]
Posts Tagged ‘Call Center Operations’
An Evening in Singapore
July 1st, 2011 
Puneet Sharma 
Posted in Technology 
Tags: Ameyo, Call Center Operations, call center software, Dialer, Drishti, Telecom 
No Comments »How to make your Outbound Campaigns better? (Part 1)
February 13th, 2008 Ankur Sharma So a lot of Call Center folks (more specifically Operations) have constantly been trying to solve the profitability puzzle. I found out from many of them that as few as one sale per agent is made in 4 days, more so for domestic call centers!!! I mean if that doesn’t tell you what “rock-bottom” means, [...]
