SaaS & Hosted
Outbound for dummies - The technology nitty-gritty
Saturday, February 14th, 2009Most of us (in the Contact Center industry that is) are aware of what the dialer technology is about. Dialer simply does the dirty work for us - eliminate the busy numbers, answering machines, FAX tones and connect us to the live callers only. But it is easy to get lost in that technology jargon [...]
NASSCOM Product Conclave 2008, Bangalore
Monday, August 18th, 2008NASSCOM’s Product Conclave 2008 was an insightful experience in ways more than one, especially for software product startups in India, who, according to its estimates, have been growing at 44% CAGR. Currently pegged at a miniscule $1.4 Billion, the software products industry is slated to grow to $10-12 Billion by 2015.
Dabbling in topics ranging from [...]
Are you being SaaS-y about technology?
Thursday, June 12th, 2008So there is a lot of talk about hosted (SaaS) model. Of course everyone wants to jump on the Hosted bandwagon, but it may be a good idea to do one’s homework and find out whether it is well-suited to one’s business. Also, different strokes for different folks – some parts of your organizations may [...]