The three days that I spent at the NASSCOM India Leadership Forum 2009 left an everlasting impression on my thought process. With a number of reputed names in the IT circle interacting with each other, I was bound to listen. As predicted, the most important topic of discussion was ‘Recession’. Lately, this term has found [...]
Archive for February, 2009
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Outbound for dummies – The technology nitty-gritty
February 14th, 2009 
Ankur Sharma Most of us (in the Contact Center industry that is) are aware of what the dialer technology is about. Dialer simply does the dirty work for us – eliminate the busy numbers, answering machines, FAX tones and connect us to the live callers only. But it is easy to get lost in that technology jargon [...]
Drishti wins the NASSCOM INNOVATIONS AWARD 2008
February 4th, 2009 Shashank Shalabh Since the moment the clock struck 12 and we ushered in the year 2009, I have been wondering “what did we accomplish as a team in the year ‘08”. This question was surely making me nuts. Of course, we did manage to create some ripples in the vast waters of the IT industry by winning [...]
