Archive for May, 2008
Whitepaper: Increasing profitability in the domestic call center
Thursday, May 22nd, 2008The Indian domestic call center industry is on an all time high. The boom has seen the entry of many small to mid size players entering this industry. But it is a continuous struggle for these smaller players as they are competing with the well established cash rich biggies of the industry. They have to [...]
NASSCOM’s City Magic Quadrant
Tuesday, May 20th, 2008India as a country has never been about homogeneity. And the ubiquitous rule also applies to the concept of growth and development across cities in India. At the one of the spectrum, there are those truly blessed Metros or “Tier 1″ cities that enjoy maximum attention from the industry - both internal and external - [...]